Contents
The Problem
A multi-vertical business spanning the US and South Africa was bleeding money on fragmented software:
- 6 separate SaaS platforms — CRM, affiliate tracking, social management, email, marketing automation, phone system
- $1,565/month in platform subscriptions
- $9,046/month at peak for external contractors
- Data lived in 6 different places. Nothing talked to each other.
Every integration was a failure point. The operator spent hours managing vendor relationships instead of building the business.
The Decision
Build one internal system to replace all six.
What Was Built
A single operations platform handling everything the 6 vendors used to do — CRM, affiliate tracking, analytics, communications, and multi-tenant management — processing leads across multiple verticals and geographies from one codebase.
- 135 database tables
- 20 external integrations (12 inbound, 8 outbound)
- Multi-tenant architecture (Admin, Partner, Affiliate, Business roles)
- 616,543 leads processed
The Results
Cost Trajectory
Monthly Operating Cost
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Sep 2025 ████████████████████████████████████ $8,367
Oct 2025 ██████████████████████████ $6,070
Nov 2025 ████████████████████████████████ $6,999
Dec 2025 █████ $1,035
Jan 2026 ████ $825
90% reduction
Before → After
| Before | After | |
|---|---|---|
| Software vendors | 6 platforms ($1,565/mo) | 1 internal system |
| Contractor spend | $9,046/mo peak | $0/mo |
| Monthly operating cost | $6,312 average | ~$825 |
| Data sources | 6 (fragmented) | 1 (unified) |
| Total costs displaced | — | $82,640 |
The Timeline
Output Acceleration Over the Build
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
Oct ██ Foundation
Nov ███ Building patterns
Late Dec ████████████ Operator hits stride
Early Jan ████████████████████████████████ Peak execution
Late Jan ████████████ Sustained high output
──────────────────────────────────────►
13.4x faster by January vs. October
Same person. Same project. The system got faster because every new feature built on patterns established earlier. October was investment. January was the return.
Built in 74 active days. Peak day: 89 units of work shipped on January 1, 2026.
Why It Matters
This isn't a technology story — it's a business leverage story.
One operator replaced an entire vendor ecosystem and contractor team. The business now owns its infrastructure completely. No vendor lock-in. No integration fragility. No monthly SaaS drain.
The platform processes 600K+ leads across multiple verticals and geographies. It does what 6 separate tools used to do, faster, with data in one place.
Key Numbers
| Metric | Value |
|---|---|
| Platforms replaced | 6 |
| Build time | 74 active days |
| Monthly cost reduction | 90% |
| Total costs displaced | $82,640 |
| Leads processed | 616,543 |
| External dependency at completion | ~7% |
References
- Keating, M.G. (2026). "Foundation: The Compounding Knowledge Base." Stealth Labz CEM Papers. Read paper
- Keating, M.G. (2026). "Governor: The Sustainable Execution Constraint." Stealth Labz CEM Papers. Read paper
- Keating, M.G. (2026). "Drift Tax: The Measurable Cost of AI-Assisted Errors." Stealth Labz CEM Papers. Read paper